About Us
Our Mission
At CICARE Business Solutions (CBS), we are dedicated to transforming healthcare administration through innovative business solutions. Our mission is to empower healthcare organizations by streamlining patient communication and engagement, while also enhancing the accuracy and efficiency of coding, billing, and risk adjustment processes. This enables our clients to focus on what matters most—providing exceptional care.
Who We Are
Founded by a team of experienced healthcare professionals and process management experts, our team understands the unique challenges that healthcare organizations face. With a passion for improving patient experiences and operational efficiency, we provide tailored human resources for all back-end administrative services that enhance daily healthcare workflows.
What We Do
We specialize in offering comprehensive solutions to healthcare organizations including but not limited to:
• Risk Adjustment Services: We assist organizations in optimizing their risk adjustment processes, ensuring accurate assessments that reflect the true health status of patient populations and support appropriate reimbursement.
• Healthcare Coding and Billing: Our team members provide coding and billing services to enhance accuracy and compliance, minimizing claim denials and maximizing revenue for healthcare providers.
• Patient Communication Management: We help facilitate clear and effective communication between healthcare providers and patients, ensuring that everyone stays informed and engaged. Services like Remote Patient Monitoring, Chronic Care Management and patient reach out for HEDIS are some of the many services our team provides.
• Engagement Strategies: Our team designs and implements strategies that promote patient involvement, helping organizations foster stronger relationships with their communities. This can be email support, chat representatives, or social media representatives.
• Administrative Support: We take care of day-to-day administrative tasks, allowing healthcare staff to dedicate their time to patient care and clinical responsibilities. Whether you need help with fax management, chart retrievals, or any other administrative work, our team can work with your processes and system to provide seamless support.
Why Choose Us?
• Expertise: Our team consists of professionals with extensive experience in healthcare, human resources, coding, billing, and risk adjustment. We understand the nuances of the industry and are committed to delivering best-in-class services.
• Tailored Solutions: We recognize that every organization is unique. We work closely with our clients to develop customized solutions that meet their specific needs and goals.
• Focus on Innovation: We leverage the latest technologies and methodologies to improve communication, engagement, and administrative efficiency, ensuring our clients stay ahead in a rapidly evolving healthcare landscape.
Our Values
• Integrity: We uphold the highest standards of honesty and transparency in all our interactions.
• Collaboration: We believe in the power of teamwork and actively partner with our clients to achieve shared goals.
• Compassion: Our commitment to patient-centered care drives everything we do, ensuring we always put the needs of patients first.
Join Us on Our Journey
At CBS, we are proud to be a partner in enhancing healthcare delivery. Whether you are a small clinic or a large hospital system, we are here to support your administrative needs and improve patient engagement, coding accuracy, and revenue cycle management.