CICARE Business Solutions launched in 2020 to support healthcare organizations that struggled with talent and process during the pandemic. Today, we're 120+ employees across the US and India — focused on driving operational excellence in risk adjustment and value-based care.
CICARE Business Solutions launched in 2020 to meet the needs of small and mid-sized healthcare businesses that struggled with talent and business processes during the pandemic era. We started with a team of 3.
Today we're 120+ employees across the US and India, providing outsourcing solutions and business consulting that helps clients reduce operating costs, improve efficiencies, and enhance customer experience.
Our leadership has worked across diverse verticals — healthcare, retail, telecom, manufacturing, HR and training — and we bring that operational discipline to every healthcare engagement.
Employees across the US and India, growing from a team of 3 in 2020
To empower customers with innovative business solutions that help drive growth — by optimizing revenue, reducing costs, and elevating the customer experience.
To develop and add value to our employees, clients, and communities — through improved processes that foster a culture of excellence and shared success.
Every engagement follows a structured rollout — so you know what to expect, when to expect it, and how performance will be measured.
Initial discovery call, process mapping, workforce requirements, KPI deliverables, and technology & IT setup.
Hire the right talent per requirement, train-the-trainer if needed, train staff on processes, soft launch and go-live.
Review performance per KPIs, coach and monitor variances, enhance skills to improve efficiencies.
Improve business processes as the team learns the details. Review additional growth opportunities and share analytics with customers.
Healthcare BPO is crowded. Here's how we're different:
Founded in Katy, TX during the pandemic to solve healthcare's talent and process gap
Tell us about your organization and what you need. We'll respond within one business day with a tailored proposal.